pbo88 Privacy Policy — We Keep Your Information Safe

Introduction & Scope

This privacy policy applies to all services and activities of the pbo88 platform. Please read it carefully.

Last updated: January 2026

1.1 Purpose of This Policy

pbo88 is a safe and transparent online entertainment platform for players in Bangladesh. When you use our website, register an account, or use any of our services, we collect certain personal information. The purpose of this privacy policy is to clearly explain what types of information we collect, how it is used, who it may be shared with, and what your rights are.

By using our platform, you are considered to have given your consent to the terms of this privacy policy. If you disagree with any term, please contact us.

1.2 Scope of This Policy

This policy applies to pbo88's main website (pbo88.lat) and all pages, services, and tools under it. Third-party websites or applications have their own privacy policies, which are outside our control. It is your responsibility to review their policies before using third-party services.

What Information We Collect

pbo88 collects only the information necessary to provide you with the best service.

2.1 Information You Provide Directly

Information you provide directly:

Name and identity document details
Email address and mobile number
Date of birth (for age verification — only those aged 21 and above may open an account)
Payment information (bKash, Nagad, Rocket, Upay numbers)
Username and password
Messages and information submitted via live chat or email

2.2 Automatically Collected Information

Information collected automatically while using the platform:

IP address and device type
Browser type and version
Operating system information
Page view history and session duration
Information collected via cookies and similar technologies
Gaming activity logs and transaction records

We never store your full payment card number or complete bank account details on our servers. All financial transactions are secured through SSL encryption.

Purpose of Data Use

pbo88 uses collected information for specific and legitimate purposes. We never use information unnecessarily.

3.1 Service Operation & Improvement

Registering, verifying, and managing your account
Processing deposit and withdrawal transactions (including bKash, Nagad, Rocket, Upay)
Providing bonuses, promotions, and rewards
Personalising your gaming experience
Monitoring and improving platform performance
Identifying and resolving technical issues

3.2 Security & Compliance

Preventing fraudulent activity and unauthorised access
Complying with anti-money laundering (AML) regulations
Verifying age and blocking access for those under 21
Monitoring account activity to ensure responsible gaming
Meeting legal obligations

3.3 Communication & Support

Providing 24/7 customer support via live chat and email
Sending important account-related notifications
Sharing promotional information and offers with your consent
Informing you about changes or updates to our services

Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to give you a better experience.

4.1 Essential Cookies

These cookies are essential for the basic operation of the platform. They maintain your login session, store security tokens, and keep basic navigation active. Without these cookies, the platform will not function properly.

4.2 Functionality Cookies

These cookies remember your preferences, such as language selection and other personalised settings. They improve your experience, but the platform can still be used without them — you may just need to re-enter your settings on each visit.

4.3 Analytics Cookies

These cookies help us understand how users are using our platform. The data collected is fully anonymous and is used only to improve the platform. You can disable these cookies by changing your browser settings.

Most modern browsers let you control cookies. However, disabling essential cookies may prevent some pbo88 services from working properly.

Sharing Information with Third Parties

pbo88 does not sell or rent your personal information to third parties. However, information may be shared in certain circumstances.

5.1 Service Provider Partners

We work with certain trusted third-party service providers to operate our services. These include payment processing services (bKash, Nagad, Rocket, Upay), identity verification services, technology infrastructure providers, and game software suppliers. These partners are given only the information needed to carry out their specific tasks and are required to comply with our privacy standards.

5.2 Legal Obligations

We may be legally required to disclose information in the following circumstances:

As part of a court order or legal process
In response to a valid request from a government authority
For investigation of fraud, money laundering, or other illegal activity
To protect our legal rights or those of others

5.3 Business Changes

If pbo88 goes through a merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such cases, we will notify you in advance, and the new entity will also be required to comply with this privacy policy.

Data Retention & Security Measures

pbo88 uses industry-standard technologies and practices to keep your information secure.

6.1 Technical Security

All data transmissions secured through SSL/TLS encryption technology
Stored data is kept encrypted
Secure server environment and firewall protection
Regular security audits and vulnerability testing
Automated alert systems for suspicious activity

6.2 Organisational Security

Only authorised staff may access personal information
Staff receive regular training on data protection
Data access logs are maintained and monitored
A plan is in place for swift action in the event of a data breach
Staff are bound by confidentiality agreements

6.3 Data Retention Period

We retain your personal information only for as long as it is needed or legally required. Account information is kept for the full duration of an active account and for a specified period after account closure to meet legal requirements. Financial transaction records are retained for a set period in accordance with regulatory requirements. Once the retention period ends, data is securely deleted or fully anonymised.

Your Rights

You have certain important rights regarding your personal information. pbo88 respects those rights.

7.1 Right to Know

You may request at any time to know what information we hold about you. We are obliged to provide you with a complete description of the information collected.

7.2 Right to Correction

If any of your information is incorrect, you may request a correction. This can be done by logging into your account settings or by contacting our support team.

7.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information must be retained to meet legal or regulatory requirements.

7.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted — for example, if the accuracy of the information is disputed or if the processing is unlawful.

7.5 Right to Portability

You may request that the information you have provided be given to you in a structured, commonly used, and machine-readable format, and transfer it to another service.

7.6 Right to Object

You may object to the processing of your information on the basis of legitimate interest or public interest. You may unsubscribe from marketing communications at any time.

To exercise any of your rights, email us at: [email protected] — we aim to respond within 30 business days.

Privacy Protection for Minors

pbo88 strictly ensures that only individuals aged 21 or above may register and participate on the platform.

8.1 Age Verification

We use an age verification process at the time of registration. If we become aware that a person has created an account while under the age of 21, that account will be closed immediately and any information collected will be deleted.

We never knowingly collect information from anyone under 21. If you believe a minor has registered on our platform, please contact us at [email protected].

Changes to This Policy

pbo88 reserves the right to update this privacy policy as needed.

9.1 Notification of Changes

If any significant changes are made to this privacy policy, we will notify you in the following ways:

By displaying a notice on the website
By sending a message to your registered email address
By updating the "Last updated" date at the top of the page

Continuing to use our platform after changes have been made means you have accepted the new policy. It is therefore helpful to check this page regularly.

9.2 Previous Versions

If you would like a copy of a previous version of the privacy policy, please contact our support team. We will try to fulfill your request as quickly as possible.

Have questions about privacy?

Our support team is available 24/7 — get help in Bengali and English.

[email protected]

pbo88's Privacy Policy